Privacy Policy
Privacy Policy
Zyvotel Ltd. operates a chain of hotels in Netanya and is committed to respecting and protecting the privacy and security of its guests and website users. This Privacy Policy outlines how we collect, use, retain, and protect your personal information by applicable law.
This Privacy Policy is an integral part of the general Terms of Use, which apply when making a reservation and/or staying at any of our hotels.
Collection and Use of Information
We collect personal information to provide hotel services and manage reservations efficiently. This information may be collected via:
The information is used solely by Zyvotel Ltd. and is not transferred to any third party unless:
Information we may collect includes (but is not limited to):
All Zyvotel hotel properties are equipped with surveillance cameras in public areas. These cameras operate in compliance with Israeli law and Israel Police guidelines. The footage is retained for a maximum of 30 days.
When you access our hotel Wi-Fi or visit our website, our systems (including those operated by third-party providers on our behalf) may collect technical information such as:
How We Use Your Personal Information
Your personal information may be used for the following purposes:
Retention of Information
Personal information will be retained in our databases for varying periods, depending on the following:
We are committed to safeguarding your information. Our systems use appropriate technical and organizational security measures to protect the integrity and confidentiality of your data. However, like any data system, we cannot guarantee absolute protection from unauthorized access or violations.
We also ensure that any transfer of information to third-party service providers is governed by contracts and procedures requiring them to implement robust data protection practices.
Policy Updates
Zyvotel Ltd. may revise this Privacy Policy from time to time. Any material changes related to your data will be posted on our website. Continued use of our website, services, or hotel accommodations constitutes your acceptance of the current Privacy Policy and any future modifications.
Zyvotel Ltd. operates a chain of hotels in Netanya and is committed to respecting and protecting the privacy and security of its guests and website users. This Privacy Policy outlines how we collect, use, retain, and protect your personal information by applicable law.
This Privacy Policy is an integral part of the general Terms of Use, which apply when making a reservation and/or staying at any of our hotels.
Collection and Use of Information
We collect personal information to provide hotel services and manage reservations efficiently. This information may be collected via:
- Our company website
- The hotel check-in process
- Our customer loyalty club
- Any other form of communication initiated by you
The information is used solely by Zyvotel Ltd. and is not transferred to any third party unless:
- Required by law
- Requested by credit card companies or their representatives in connection with your reservation
Information we may collect includes (but is not limited to):
- Full name
- Address
- Email address
- Phone number and other contact information
- Country of citizenship
- Vehicle license plate number
- ID/passport/driver’s license number
- Credit card details and financial information related to hotel purchases
- Booking and stay history
- Information about accompanying guests and family members, including children
- Special requests or preferences related to your stay
- Services, activities, or treatments purchased during your stay
- Food sensitivities or allergies disclosed by you
- Medical information willingly shared during your stay
- Any other information you provide, directly or indirectly, in connection with your stay
All Zyvotel hotel properties are equipped with surveillance cameras in public areas. These cameras operate in compliance with Israeli law and Israel Police guidelines. The footage is retained for a maximum of 30 days.
When you access our hotel Wi-Fi or visit our website, our systems (including those operated by third-party providers on our behalf) may collect technical information such as:
- Login times
- Device type
- IP address
How We Use Your Personal Information
Your personal information may be used for the following purposes:
- Coordinating and managing your hotel stay
- Contacting you regarding reservation details, changes, or confirmations
- Updating your data within our systems and privacy policies
- Providing you and your family with enhanced, personalized service during current and future stays
- Responding to your inquiries or requests
- Ensuring your safety and the safety of other guests and staff
- Complying with legal obligations and responding to government authority requests
- Offering marketing communications, promotions, and updates about events—subject to your consent when required
Retention of Information
Personal information will be retained in our databases for varying periods, depending on the following:
- Our obligation to provide services and customer support
- Our interest in offering relevant future promotions and services
- Legal and regulatory requirements
- The need to protect our legitimate interests in the event of future claims or disputes
We are committed to safeguarding your information. Our systems use appropriate technical and organizational security measures to protect the integrity and confidentiality of your data. However, like any data system, we cannot guarantee absolute protection from unauthorized access or violations.
We also ensure that any transfer of information to third-party service providers is governed by contracts and procedures requiring them to implement robust data protection practices.
Policy Updates
Zyvotel Ltd. may revise this Privacy Policy from time to time. Any material changes related to your data will be posted on our website. Continued use of our website, services, or hotel accommodations constitutes your acceptance of the current Privacy Policy and any future modifications.
